PRIVACY POLICY – XPRESSLY DELIVERY APP
Effective Date: April 5, 2026
XPRESSLY DELIVERY (“XPRESSLY DELIVERY,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, store, and protect your information when you use the XPRESSLY DELIVERY mobile application (“App”).
By installing or using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide our services.
Personal Information
- Name
- Phone number
- Email address
- Delivery address
- Account and delivery details
Location Information
- Real-time GPS location
- Background location (when enabled)
Location data is required for delivery tracking, order assignment, and route optimization.
Usage and Device Information
- App activity (such as delivery history and usage behavior)
- Device type, operating system, and app version
2. How We Use Information
We use collected information to:
- Process and manage delivery orders
- Assign deliveries to drivers
- Provide real-time tracking and navigation
- Communicate order updates and support
- Improve app performance and user experience
- Comply with legal and regulatory obligations
3. Information Sharing
We do not sell or rent personal data.
We may share information only with:
- Customers and merchants (for delivery coordination)
- Delivery drivers (to complete assigned orders)
- Service providers (such as hosting, analytics, and system support)
- Legal authorities when required by law
All partners are required to protect your data and use it only for service-related purposes.
4. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, misuse, or disclosure.
5. Data Retention
We retain personal data only for as long as necessary to:
- Provide services
- Maintain operational records
- Meet legal, accounting, or regulatory requirements
6. User Rights
You may:
- Access your personal data
- Request correction or deletion
- Request account removal
Requests can be made by contacting us using the details below.
7. Children’s Privacy
The XPRESSLY DELIVERY App is not intended for children under 13 years of age.
We do not knowingly collect personal data from children.
8. Third-Party Services
We may use third-party services such as Google Maps for navigation and location services.
These services may collect data according to their own privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Information
If you have any questions about this Privacy Policy or your data, please contact us:
XPRESSLY DELIVERY
Address: Phnom Penh, Kingdom of Cambodia
Email: [email protected]